Recent Articles
Rewards by Warner Music Will Be Ending
Since 2019, the Rewards by Warner Music Powered by OneOf program has been committed to unlocking your love of music through artist sweepstakes, concert tickets, exclusive merchandise, and experiences that bring you closer to your favorite artists ...
What should I do if my tickets were lost, stolen, or damaged?
If your print-at-home tickets are damaged or destroyed, you can reprint them from the link in your confirmation email and accessible via your account. In most cases, your tickets will be delivered electronically and/or you can redeem them at the ...
What if an event is postponed?
You will be emailed alerting you of a postponed event. If the event is rescheduled, we will email you with further details about the new date and provide specific instructions for using your tickets on the rescheduled event date. We do not issue ...
What if the event is canceled?
If an event is canceled, you will receive an email notifying you of cancellation. You will be fully refunded for the tickets using your original payment or rewards method. The email will also tell you when you should expect your refund to be ...
When will I receive my confirmation email?
You will receive a confirmation email within a few minutes of completing your purchase. The final details of your experience, including redeeming your event tickets, will be sent at least one week before the event date.
Popular Articles
When can an NFT be listed for resale on the OneOf Marketplace?
Most NFTs purchased from the OneOf primary sales or "Drops" can be listed for resale on the Marketplace as soon as the primary sale is over or sold out. NFTs purchased with crypto are typically eligible for resale immediately, while NFTs purchased ...
Can I resale my NFTs on OpenSea?
Yes. OneOf Sports/Lifestyle NFTs specifically built on the Polygon network can be resold on OpenSea. Once you export these NFTs from OneOf to your own crypto wallet that is compatible with both OneOf and OpenSea, you will be able to resell them on ...
What is an NFT?
NFT stands for "non-fungible token." They are built on blockchain technology similar to "fungible" tokens such as Bitcoin or Ethereum; however, each NFT is unique and can be a one-of-a-kind "edition" or part of a limited Drop Each NFT is based on a ...
What do I need to sign up to OneOf?
To sign up to OneOf, all you need is a valid email address and mobile phone number. To purchase or bid on NFTs on the OneOf Marketplace, you must verify your email and provide a payment method such as a debit card, credit card or crypto. When bidding ...
Fungible? Non-Fungible? What does it all mean?
“Fungible” means interchangeable. For example, a General Admission ticket to a concert is exactly the same as (and includes the same benefits as) another General Admission ticket. “Non-fungible” means something is NOT interchangeable—such as a ...
A category dedicated for the CS team to use on how to resolve issues basing from previous tickets. This is for internal CS team use only as reference guide on the resolution tickets.