Knowledge Base
Superlogic
Superlogic is a revolutionary technology company building enterprise-grade loyalty solutions for the world's most innovative brands.OneOf FAQ
FAQ for the OneOf application and marketplaceCS FAQ
A category dedicated for the CS team to use on how to resolve issues basing from previous tickets. This is for internal CS team use only as reference guide on the resolution tickets.Rewards by Warner Music Group
FAQ for the WMG Rewards programBrave
FAQ for the Brave marketplaceUphold Market
FAQ for the Uphold marketplaceMyTAPRewards
MyTAPRewards
Recent Articles
How do I transfer my tokens from WMGRewards to MyTapRewards if I used Spotify to create my WMGRewards account?
If you created your WMGRewards account using Spotify and you are attempting to sign in to MyTapRewards for the first time with your WMGRewards account, follow these instructions: Click “Forgot Password?” on the sign-in page Enter the email associated ...What if an event is postponed?
You will be emailed an alert notifying you of the postponed event. If the event is rescheduled, we will email you with further details about the new date and provide specific instructions for using your tickets on the rescheduled event date. We do ...What if the event is canceled?
If an event is canceled, you will receive an email notifying you of the cancellation. In the instance of a cancellation, you will be fully refunded for the tickets of the canceled event through your original payment or rewards method. You will also ...When will I receive my confirmation email?
You will receive a confirmation email within thirty (30) minutes of completing your purchase. Our fulfillment team will email you shortly after your purchase to provide more information regarding your experience, including instructions for redeeming ...What happens after I purchase an experience?
Once you have completed the purchase, you will receive a receipt for your transaction, followed by an email from our fulfillment team with additional information regarding your experience.
Popular Articles
When can an NFT be listed for resale on the OneOf Marketplace?
Most NFTs purchased from the OneOf primary sales or "Drops" can be listed for resale on the Marketplace as soon as the primary sale is over or sold out. NFTs purchased with crypto are typically eligible for resale immediately, while NFTs purchased ...Can I resale my NFTs on OpenSea?
Yes. OneOf Sports/Lifestyle NFTs specifically built on the Polygon network can be resold on OpenSea. Once you export these NFTs from OneOf to your own crypto wallet that is compatible with both OneOf and OpenSea, you will be able to resell them on ...What is an NFT?
NFT stands for "non-fungible token." They are built on blockchain technology similar to "fungible" tokens such as Bitcoin or Ethereum; however, each NFT is unique and can be a one-of-a-kind "edition" or part of a limited Drop Each NFT is based on a ...What do I need to sign up to OneOf?
To sign up to OneOf, all you need is a valid email address and mobile phone number. To purchase or bid on NFTs on the OneOf Marketplace, you must verify your email and provide a payment method such as a debit card, credit card or crypto. When bidding ...Fungible? Non-Fungible? What does it all mean?
“Fungible” means interchangeable. For example, a General Admission ticket to a concert is exactly the same as (and includes the same benefits as) another General Admission ticket. “Non-fungible” means something is NOT interchangeable—such as a ...