How do I create an account?
To create an account, select Log In / Sign Up from the top right corner of the site. You may quickly log in using your existing Spotify account; or create a Rewards account using your name, email address, password, and phone number.
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How do I change the phone number associated with my account?
Any changes to your account, including changing the phone number associated with your account, will need to be completed by our customer support team. Please contact support@wmgrewards.com with your request and include your updated phone number; our ...
I'm having trouble signing up with my Spotify account
Please click here to submit a ticket and a member of our support team will assist you.
What are Tokens?
Tokens are a form of platform "currency" that can be used to enter sweepstakes. Tokens are earned by signing up for a Rewards account, following an artist on Spotify, or saving a track on Spotify. Tokens have no cash equivalent.
How can I see my Tokens and Badges?
You can view the number of Tokens in your account in the top right corner of the platform when you are logged in. You can also view your Tokens and Badges by viewing your ‘My Rewards’ page (www.wmgrewards/myrewards).
How do I receive the concert tickets that I won?
A fulfillment team member will reach out to you via the email associated with your account to coordinate your tickets. Typically, your tickets will either be sent to you via email or available for pickup at the venue’s Will Call or Box Office.