How do refunds work for experiences or travel purchases?
- Non-flight purchases**: Refunds are issued in SP (regardless of payment method).
- Flights Refunds are processed in USDC to your original wallet
*Contact us for assistance with refund requests.
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How do cryptocurrency payments work for cruise purchases?
For cruises, only the deposit is charged upfront in cryptocurrency. The final payment (due 1-3 months before sailing) must be made with a credit card. Deposit refunds, if applicable, will be issued in SP.
What if I accidentally send payment to the wrong address?
Bookit uses a programmatic payment solution (SLAPI), so it’s technically not possible to send to the wrong address through our system. If this happens outside our platform, we can’t take responsibility. Please describe what happened, and we’ll review ...
How can I track my cryptocurrency payment?
You can track your payment on [Solscan.io](https://solscan.io/) by: 1. Entering your wallet address in the search bar 2. Reviewing your transaction list 3. Matching the transaction value (converted to SOL) 4. Confirming the recipient matches a Bookit ...
What happens if I get a system error during payment?
This situation could arise from one of the following scenarios: 1. Solana Congestion: The network may be experiencing high traffic. You can wait for the congestion to ease or pay a higher gas fee to prioritize your transaction (please note that gas ...
I sent a payment, but I haven’t received a confirmation. What should I do?
Please provide us with the following information: Your wallet address The transaction amount The time of the transaction We will verify the details on Solscan.io. If the payment isn’t found, it means it didn’t go through. If it’s confirmed but not ...