I did not receive my phone verification code (or other issues with phone verification)

• Related Articles

• Why do I need to add my phone number?

  We require a phone number for two-factor authentication (2FA) to prevent bots or fraudulent accounts from signing up to the program. You may opt-out of SMS marketing communication at any time. We will never send unwanted messages or share your ...

• How do I change the phone number associated with my account?

  Any changes to your account, including changing the phone number associated with your account, will need to be completed by our customer support team. Please contact support@wmgrewards.com with your request and include your updated phone number; our ...

• What if I don't have a U.S. mobile phone number?

  Rewards by Warner Music Group is currently open to U.S residents only. If you are a U.S. resident and do not have access to a mobile number, please contact us at support@wmgrewards.com.

• How do I receive the concert tickets that I won?

  A fulfillment team member will reach out to you via the email associated with your account to coordinate your tickets. Typically, your tickets will either be sent to you via email or available for pickup at the venue’s Will Call or Box Office.

• How do I create an account?

  To create an account, select Log In / Sign Up from the top right corner of the site. You may quickly log in using your existing Spotify account; or create a Rewards account using your name, email address, password, and phone number.