I'm an international user. I entered my phone number but didn't get an SMS code, what can I do?
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for users in China and Vietnam. If you are experiencing issues from other countries, please contact Customer Support at support@oneofnft.zohodesk.com for assistance.
Related Articles
I never received the SMS text message with my code
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for ...
Protecting your login credentials and SMS verification code
Please protect your login credentials and access to the mobile phone on which you received your SMS verification code. Both of these control your OneOf account and your NFTs. The OneOf Support Team will NEVER ask you for your password or SMS ...
Which countries does OneOf support?
OneOf currently supports users from 118 countries and regions around the world and will continue to add more. To see the full list of countries, please click "Sign Up" on the top right of the site, or in the main menu, and select the phone country ...
Why are you asking for my phone number?
For initial sign-up, we require SMS 2-factor authentication as an extra layer of security to protect your account, as well as to prevent bots or fraudulent activity. Once your account is created, you will be able to switch your validation to an ...
How to process Crypto withdrawals on OneOf (US and International Users)
If you haven't setup your BitPay account yet, then we suggest to go through steps 1 to 5 to help you get started. However if you have already set it up and want to know how to withdraw you can go ahead and proceed to step 7. 1. Go to the Payment ...