My link doesn’t work (404 Error page)

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• I clicked the link in the email and it took me to the OneOf.com homepage. Now what?

  Please try clicking your link again or copy and pasting your link inside your browser. It should take you to a claim page with a ‘Claim NFT’ button to redeem your NFT.

• How long will my redemption link be active?

  Your redemption link will be active for 30 days from the date of purchase

• The item says “sold out” but the description shows there are still editions left. Is this an error?

  No, this is not an error. We hold back a small percentage of minted tokens to cover any unforeseeable circumstances. We are committed to 100% transparency and all transactional information can be seen on the blockchain.

• The claim button says ‘NFT Claimed’ but I didn’t get anything

  Please sign into your OneOf account and check “My Collection” to see if the NFT is there. If the “Claim NFT” button is grayed out and not seen in your collection—the link might have been shared with someone else who claimed it or the account that ...

• Unable to link PayPal to make a purchase (outside of US)

  We are sorry you’re having trouble with payments. We are seeing that collectors outside of the US are having problems purchasing through PayPal. Unfortunately we’re unable to support international sales for this NFT drop, but are working closely with ...