What happens if I get a system error during payment?

What happens if I get a system error during payment?

This situation could arise from one of the following scenarios:

1. Solana Congestion: The network may be experiencing high traffic. You can wait for the congestion to ease or pay a higher gas fee to prioritize your transaction (please note that gas fees are paid to Solana validators, not to Bookit, and are non-refundable).

2. Aggregator Issue: Our Solana aggregator (Jupiter) might be encountering problems such as high slippage or low liquidity. You can try again, adjust the slippage settings, or use a different token (USDC tends to work best).

3. Website Error: If you're experiencing an issue with the Bookit front-end, please note the error message, refresh the page, and clear your cache. If the problem persists, provide us with details about your browser, device, and wallet so we can investigate further.

In the meantime, you might consider using a credit card for a smoother experience.
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