What if an event is postponed?
You will be emailed an alert notifying you of the postponed event. If the event is rescheduled, we will email you with further details about the new date and provide specific instructions for using your tickets on the rescheduled event date. We do not issue refunds for postponed events.
Related Articles
What if the event is canceled?
If an event is canceled, you will receive an email notifying you of the cancellation. In the instance of a cancellation, you will be fully refunded for the tickets of the canceled event through your original payment or rewards method. You will also ...
When will I receive my confirmation email?
You will receive a confirmation email within thirty (30) minutes of completing your purchase. Our fulfillment team will email you shortly after your purchase to provide more information regarding your experience, including instructions for redeeming ...