Redeeming and Managing Gift Cards
Is there a limit on the amount of gift cards I can redeem?
No, however they must be redeemed one at a time.
Do gift cards expire?
Gift Cards from our Marketplace follow the standard terms and conditions governing gift cards from participating brands. Most gift cards are good for at least 5 years from issuance, some never expire. Please check the specific brands’ website for ...
Is this transaction secure?
Your security is our priority. We employ industry-leading encryption, auditing, and due diligence practices, plus two-factor authentication on all transactions. Learn more about security.
How can I change or redeem a gift card in a different denomination?
Click on the drop-down menu. Only the amounts shown in the drop-down menu are available.
Can I return or exchange a gift card?
Unfortunately no, all redemptions are final.
How can I find the gift card I want redeem?
Once you are logged in, from the Gift Card Marketplace homepage, click “see more” in section 2 and either scroll or search (upper right-hand corner). All available cards are displayed.
Why did I receive an error while attempting a card purchase?
This can be due to insufficient funds, server error, service interruption or an incorrect 2FA code entry. Please try again or submit a ticket and a team member will assist as soon as possible.
How can I see my redeemed cards?
Users can view all gift card redemptions in their Gift Card Marketplace Wallet.
What do I need to redeem a gift card?
Users must have a verified Uphold account with enough BAT available to make a redemption.