Managing Your OneOf Account
How do I use authenticator apps for verification (instead of SMS) ?
How to switch from SMS verification to Authenticator App verification: Navigate to “MY ACCOUNT” by pressing the profile icon on the top right corner of your screen. On the right side of the “MY ACCOUNT” page, press the “Authenticator application” ...
Setting up a BitPay account for New Users
If you haven't received a link from BitPay to setup a new account then you need to start here: How to process Crypto Withdrawals on OneOf BitPay routinely reviews its products, offerings, countries, and regulations and makes updates to its prohibited ...
How to verify your identity using Persona
OneOf uses Persona for identity verification which helps protect all our users from fraudulent activities. We may require this when making account changes or transactions such as: Withdrawals Change Phone Number Here are the quick steps on how to go ...
How to process Crypto withdrawals on OneOf (US and International Users)
If you haven't setup your BitPay account yet, then we suggest to go through steps 1 to 5 to help you get started. However if you have already set it up and want to know how to withdraw you can go ahead and proceed to step 7. 1. Go to the Payment ...
How do I withdraw my funds?
OneOf now has Fiat and Crypto withdrawals for both US and International users. Can I withdraw my marketplace credit using Fiat for US users. How to process Crypto withdrawals on OneOf for US and International Users. Please note, withdrawals cannot be ...
How do I deactivate my account?
Please reach out to Customer Support at support@oneof.com for assistance Please be advised that if there are NFTs on your account, they will be lost permanently upon your account's deactivation. You have the option to export your NFT to any ...
How do I change my phone number associated with my account?
Please reach out to Customer Support at support@oneof.com for assistance
How do I change my password?
Your password can be updated in the "My Account" section, under the Profile icon, or the Main Menu.