I never received the SMS text message with my code
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for users in China and Vietnam. If you are experiencing issues from other countries, please contact Customer Support at email@example.com for assistance.
You may also try the following:
- During signup, restart the signup process and re-enter your phone number
- Click the "resend code" link at the bottom of the pop up window.
Note: You can also try a different number and see if you are able to receive a code by clicking on Change phone number. If these actions do not resolve your issue, please contact support at firstname.lastname@example.org
Protecting your login credentials and SMS verification code
Please protect your login credentials and access to the mobile phone on which you received your SMS verification code. Both of these control your OneOf account and your NFTs. The OneOf Support Team will NEVER ask you for your password or SMS ...
I'm an international user. I entered my phone number but didn't get an SMS code, what can I do?
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for ...
Which countries does OneOf support?
OneOf currently supports users from 118 countries and regions around the world and will continue to add more. To see the full list of countries, please click "Sign Up" on the top right of the site, or in the main menu, and select the phone country ...
How do I use authenticator apps for verification (instead of SMS) ?
How to switch from SMS verification to Authenticator App verification: Navigate to “MY ACCOUNT” by pressing the profile icon on the top right corner of your screen. On the right side of the “MY ACCOUNT” page, press the “Authenticator application” ...
How do I create a OneOf account?
Creating an account on OneOf is free and takes less than two minutes. Start by clicking Sign Up on the homepage and follow these six easy steps: 1. Enter your email address, click "I am not a robot" then do the captcha and click verify. 2. Select ...