Getting Started
Can I resale my NFTs on OpenSea?
Yes. OneOf Sports/Lifestyle NFTs specifically built on the Polygon network can be resold on OpenSea. Once you export these NFTs from OneOf to your own crypto wallet that is compatible with both OneOf and OpenSea, you will be able to resell them on ...
Protecting your login credentials and SMS verification code
Please protect your login credentials and access to the mobile phone on which you received your SMS verification code. Both of these control your OneOf account and your NFTs. The OneOf Support Team will NEVER ask you for your password or SMS ...
I'm an international user. I entered my phone number but didn't get an SMS code, what can I do?
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for ...
Which countries does OneOf support?
OneOf currently supports users from 118 countries and regions around the world and will continue to add more. To see the full list of countries, please click "Sign Up" on the top right of the site, or in the main menu, and select the phone country ...
How do I create a OneOf account?
Creating an account on OneOf is free and takes less than two minutes. Start by clicking Sign Up on the homepage and follow these six easy steps: 1. Enter your email address, click "I am not a robot" then do the captcha and click verify. 2. Select ...
Do I need to verify my email?
Yes. You must verify your email before purchasing, bidding, or claiming a free NFT. You can resend the verification email (or update your email address) by going to "My Account" and using the "Resend Verification Email" link.
I never received the SMS text message with my code
OneOf uses Twilio to send SMS verification messages. The successful delivery of the message depends on the country and specific telecom providers. Please visit the Twilio Support Center for the latest updates. Known issues have been reported for ...
Why are you asking for my phone number?
For initial sign-up, we require SMS 2-factor authentication as an extra layer of security to protect your account, as well as to prevent bots or fraudulent activity. Once your account is created, you will be able to switch your validation to an ...
What do I need to sign up to OneOf?
To sign up to OneOf, all you need is a valid email address and mobile phone number. To purchase or bid on NFTs on the OneOf Marketplace, you must verify your email and provide a payment method such as a debit card, credit card or crypto. When bidding ...
Which countries does OneOf support?
OneOf currently supports users from 118 countries and regions around the world and will continue to add more. To see the full list of countries, please click "Sign Up" on the top right of the site, or in the main menu, and select the phone country ...
Are there age restrictions to sign-up for OneOf?
Yes. You must be 16 years or older to sign up to OneOf. If you are under 16, please submit written and signed permission from a parent or guardian before setting up an account. Please contact Customer Service at support@oneof.com for more ...